Four questions. The steps in order, and what each one is actually for.
What you have seen
This page is general information about how a tenancy ends in England. It is not legal advice and it is not a substitute for advice on your own tenancy, and before you take any step towards possession, take advice. Your answers sort the steps and change the wording. They do not establish that a tenancy has ended. A tenancy ends in one of a small number of ways and none of them is a landlord deciding it has. Nothing you type leaves your browser. We do not receive it, and nothing is saved.
Your steps, 5 of them in this order
The rent has stopped and nobody has replied, so the first job is to put the position in writing and get inside lawfully to see it for yourself.
Worth knowing before you act. The property is still the tenant's home until the tenancy ends properly, so changing the locks, removing belongings or re letting before the position is settled can expose you to civil and criminal liability under section 1 of the Protection from Eviction Act 1977. A property that looks empty does not, on its own, show that the tenancy has ended.
Belongings left behind
You hold them as an involuntary bailee, and you cannot simply dispose of them.
Before selling goods left behind, check the power of sale is available and follow section 12 and Schedule 1 of the Torts (Interference with Goods) Act 1977. The notice has to name you, describe the goods and where they are, give the date on or after which you propose to sell, and state any amount already owed. Where an amount was already due, paragraph 6(3) makes the period not less than three months. It has to go by registered letter or recorded delivery, and you cannot serve it or sell while the tenant is disputing what you claim.
What was there, when you found it, and what you did with it.
The law this rests on
VEYLO X holds the tenancy record both sides read, so the dates and the documents are in one place.